Capturing Stakeholder Perspectives: Survey Instruments
STeP developed a suite of survey instruments designed to systematically capture the perceptions, attitudes, and behaviors of key stakeholders – users, maintenance staff, facility managers, etc. – throughout the field-testing process. Partners may find it a useful starting point as they plan user studies during field testing.
- Incorporating qualitative and quantitative methods
- Data management
- Adapting survey instruments to specific contexts
- Matching methods with data needs