Capturing Stakeholder Perspectives: Survey Instruments
STeP developed a suite of survey instruments designed to systematically capture the perceptions, attitudes, and behaviors of key stakeholders – users, maintenance staff, facility managers, etc. – throughout the field-testing process. Partners may find it a useful starting point as they plan user studies during field testing.
Key topics
- Incorporating qualitative and quantitative methods
- Data management
- Adapting survey instruments to specific contexts
- Matching methods with data needs
Downloads
Author:
STeP
Country of focus:
Global
Published:
March 2016
Keywords:
townhall, questionnaire, survey, facility managers, end users, testing, residents, water management, waste, water, toilet, maintenance, complaint